Gaytes Information Systems Private Ltd. is a leading provider of technology products and services for business, education, healthcare ,and Government. Established in 1997, GAYTES has been helping our customers achieve their goals by providing them with the technology, advice, services and support they need – when they need them. We strive to provide the right balance between quality and cost in order to deliver the best value in our industry.

Our Products Information :

Call Accounting Software

Today, in most businesses, telecom data services are not monitored and controlled – and it’s eating into the bottom line. Call Accounting software generates reports of all call; incoming or outgoing, to the attached PC in a proper format.

Gaytes Information Systems Private Ltd Providing Call Accounting Software  Such As :

· Z.Link Lite 11.0

· Z.Link Gold 11.0

· Z. Link Gold Centralized

· Z.Link Gold IP based

Call Center Solution

The Z CCS (Call Center Solutions) System is easy to customize, administer and use. The Z CCS System can be integrated within the existing communications infrastructure.

Gaytes Information Systems Private Ltd Call Center Solution Such As :

· Out bound : The Z.PDS GOLD 6.6 – Call Center software which ensures better productivity and efficiency from your outbound call center The GAYTES auto dialer solution for Outbound Call Centers is based on the TAPI interface which is available in PBX (TDA-600).

· Inbound : An inbound call center is a call center where telephone agents field only incoming phone calls for a company or organization. Inbound Call Center Service is a necessity rather than a choice for Business.

· Blended : This software solution is blend of both Inbound and outbound call center solution.

· Server Based : Gaytes introduces a new concept server based call center solution. NO NEED FOR PURCHASING A PABX.  Predictive / Progressive / Auto Dialer solutions using this new concept product.

Dialers

Dialer is a contrivance that is linked to a telephone line to screen the dialed numbers and modify them to effortlessly provide services that otherwise require extensive access codes to be dialed.

Dialers such as :

· Auto Dialer are leaders in complete call center software solutions and offer the most versatile and result-geared automated dialing.

· Progressive Dialer refinement of the above will have the additional capability to detect the call progress, automatically.

Predictive Dialer is similar to a Progressive Dialer, but for the difference that the dialer will not lock an agent until a `contact’ is established.

Voice & Unified messaging

Voice & Unified messaging solution is the concept of bringing together all messaging media such as voice messaging, email, and facsimile into a combined communications experience.

Fax Server allow inbound and outbound fax calls, allow of the members of the organization to send and receive faxes at their personal workstations. Voice Mail Solution is a centralized recording facility that records voice messages when you are unable to take a call. IVRS (Interactive Voice Response System ) is an automated telephony system which responds by way of pre-recorded voice messages. Information and services can be achieved through any touch-tone telephone.

CTI Applications

CTI (Computer telephony integration), also called computer-telephone integration or CTI, is technology that allows interactions on a telephone and a computer to be integrated or co-ordinated.

Operator Console : The GAYTES phone systems software-based operator console interface has been designed to simplify common tasks of an operator attendant. Screen Pop-up
Gaytes design and development team can create any screen pop-up applications which can work with any TAPI compliant switches Soft Phones are software based telephones where user can make a call, maintains individual call list and use it to dial a call on single click of a mouse. MMC ‘Meet Me Conference’ software provides you a bridge of teleconferencing between Analog stations, Digital stations, Analog trunks and Digital trunks. The voice conference is bejeweled with voice-prompts to create live conference atmosphere.

Voice Loggers

Voice Logger can be used at its best to monitor and control the business. Voice Logger is a software solution to record aII incoming and outgoing calls, which Iater on can be retrieved for analysis and many other purposes.

Gaytes Call Logger Z.CLS Gold 11.2 is simple and effective, which can be implemented without disturbing the existing infrastructure.

SMS Solutions

SMS Solutions computer based system, wherein individualized or bulk messages can be sent and receive immediately on mobile devices.

GSM Router
Gaytes GSM Provided SMS Application, our Windows based, Client / Server enabled GSM based-messaging solution, provides the industry’s highest level of capacity, reliability, scalability and flexibility. Web based using gateway
Gaytes launch of customized web based SMS gateway solutions for organizations in the region. Organizations that need to communicate via SMS to their clients and prospects can directly send personalized SMS messages from their web site.

Hotel Management Software

Hotel management software is a versatile solution for all kinds of hospitality industries. With intelligent engineering customized software provide efficient and simplified working solutions.

Availability of the Z.LINK Hotel Lite Software :
• Z.LINK Hotel Lite – Standard
• Z.LINK Hotel Lite – Client/server
• Z.LINK Hotel Lite – With COS( ext. lock/unlock)
• Z.LINK Hotel Lite – Web based
• Z.LINK Hotel Lite – PMSI Module

Attendance Management

Gaytes Attendance Management solution would be one which is able to automate the tabulations of staff time clocking, calculate working hours and interface with payroll, requiring minimal human resources to achieve this objective.

Card Based
Gaytes card based attendance system is popular nowadays at most organizations. Their main aim is to determine that attendance and hours spend by each employee at work. Finger print
Gaytes Finger print Attendance System is based on biometric technology and generates reports that provide better management and information on employee time tracking.

CRM Applications

CRM, Customer Relationship Management is a business strategy that enables organizations to get closer with their customers, to better serve their needs

Complaint management System
Complaint Management System is a solutions-product designed for use for various organizations mid-size to large-sized organizations, whose customer base and service and complaint handling plays an important role of their business process. Disaster Management System
DMS :: Disaster Management System was designed for many such locations, where immediate and instant information can be sent out by just a click of a button.

Outsourcing Services

Outsourcing is subcontracting a process, such as product design or manufacturing, to a third-party company.

Business Process Outsourcing
As a BPO company, we provide systematic and benchmarking process involved in strategic development of business. Knowledge Process Outsourcing
Knowledge Process Outsourcing services (KPO) means off-shoring of knowledge based skills with cost effective domain practices.

3D Corporate Solutions is a company founded by Ed Mareth and Kevin Keeling in August of 2002. Both co-founders saw a need in the pet food industry for cost-effective value added products. Mareth’s knowledge of pet food ingredient sourcing and Keeling’s experience in business gave the two executives the knowledge base needed to start a new company dedicated to their vision of being the best value added pet food ingredient company in the industry. In order to accomplish their goals, they hired proven professionals from all the disciplines and allowed these professionals to set up programs which provide the industry with the best service, the best quality and the best price possible in the industry.

Evan Garber, President of Escape Velocity Systems (www.evs-sw.com) recently announced that pet food ingredient specialists 3D Corporate Solutions selected the firm’s process manufacturing software solution. Garber commented, “We are excited to provide this leading pet food ingredient sourcing organization with the most powerful formula-based technology solution.”

Pet food product ingredients include:

• Chicken Broth

• Chicken Fat

• Chicken Liver Oil

• Dried Egg Product

• EU Chicken Meal & Fat

• Frozen Liver Broth

• Fresh Liver Premix

• Rice

• Spray Dried Chicken

• Spray Dried Chicken Liver Premix

As the company continues to grow, they needed to find the best process manufacturing technology solution and concluded that Escape Velocity Systems was best able to address the unique formula-based requirements.

Escape Velocity Systems (EVS) was formed in 2001 to combine specific industry knowledge related to process manufacturing, distribution, and ERP implementations with cutting edge software development. The company focus is to create tools that enable mid-market enterprises to achieve their goals, focusing on lean processes and ROI. According Garber, “We realize that good ERP software is the hub of information in any process manufacturing enterprise. Timely, reliable, and centralized data are non-negotiable elements for businesses competing in the 21st century.”

The term escape velocity refers to the speed that is necessary for an object to overcome gravity and soar into space. EVS provides direct applications for businesses looking for a catalyst, not just a software package. Process manufacturers require the best software solution coupled with industry experience that will accelerate the velocity with which they race towards their goals. The gravity of status-quo opposes aggressive, cutting edge organizations as they strive towards high quality and short lead time delivery while reducing inventories and operating costs.

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Business is all about managing the relationship with the customer. Quite ideally therefore collecting the right information about the customers while organizing the information for appropriate analysis is the rudimentary factor of every business organization. Keeping the information up to date and in such a fashion, that the employees can access it and can convert the data into products to match with the requirement of the client’s need is the core factor which any and every business organization looks forward. It is exactly where the CRM application and package comes handy.

However the effectiveness of a CRM package does not lie in collecting data but in the interpretation of the data and indeed in the aptness of the organizing of the data. Let’s face it a good computer based CRM solution can actually increase sales by 40-50%.

An apt example of a CRM application would be in a industrial bake ware manufacturing unit who manufactures bakewares and at the same time sell it directly to the end users. If they can maintain a database like which customer buys what kind of products. How often do they make a purchase, what kind of options the customer look forward, if they have any color preference, whether the customer needs financing etc then the manufacturing unit would be in a far better position to maintain a healthy rapport with the client and at the same time orient their business as per the client’s specification, which in turn can surely fetch them profit.

The benefits of CRM application are manifold.
CRM application helps an enterprise to enable its marketing team to identify their potential customers and also supports in targeting their best customers.
CRM application aids in managing marketing campaigns and also helps in generating quality leads for the sales team.
It assists the organization to improve sales management, telesales, accounts by optimizing information
CRM application allows forming individualized relationships with customers while assuring customer satisfaction and maximizing profits.
Benefited from it a number of organizations now a day turn to CRM software to help them manage their customer relationships in a much professional way.

Albaugh, Inc. is a U.S. owned company with U.S. manufacturing and formulation facility at St. Joseph, Missouri dedicated to providing the North American distributor with a constant supply of high quality crop protection chemicals that competes on a global cost basis. This central location allows 24-hour delivery to most major distribution outlets using the firm’s own fleet of bulk trailers and accredited profession freight carriers.

Today, Albaugh, Inc. is recognized as the largest, wholly-owned, independent formulator and packager of crop protection products in the industry. Albaugh markets products to distribution networks located in all fifty states. The company was founded by Dennis Albaugh in 1979 and he retains 100% ownership of the company today. The company, having experienced rapid growth sought a software technology solution that was designed specifically for chemical process manufacturing and selected Escape Velocity Systems.

Evan Garber, President of Escape Velocity Systems (www.evs-sw.com) recently announced that Albaugh, Inc. selected the firm’s process manufacturing software solution. Garber commented, “We are delighted to have a leader in the Agri-business sector recognize the unique merit and value in our technology solution and are confident Albaugh will experience enormous value and benefit.”

Escape Velocity Systems (EVS) was formed in 2001 to combine specific industry knowledge related to process manufacturing, distribution, and ERP implementations with cutting edge software development. The company focus is to create tools that enable mid-market enterprises to achieve their goals, focusing on lean processes and ROI. According Garber, “We realize that good ERP software is the hub of information in any process manufacturing enterprise. Timely, reliable, and centralized data are non-negotiable elements for businesses competing in the 21st century.”

The term escape velocity refers to the speed that is necessary for an object to overcome gravity and soar into space. EVS provides direct applications for businesses looking for a catalyst, not just a software package. Process manufacturers require the best software solution coupled with industry experience that will accelerate the velocity with which they race towards their goals. The gravity of status-quo opposes aggressive, cutting edge organizations as they strive towards high quality and short lead time delivery while reducing inventories and operating costs.

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If your organization was to purchase a customer relationship management system, which was implemented and chosen thoughtfully, you would get numerous benefits out of the process. However, this can be a tough task for most organizations especially as they are too busy trying to figure out the organization requirements as well as choosing the appropriate crm system, which meets such requirements.

Identifying Goals

Before organizations go ahead to purchase a crm system, they should identify company strategies, goals as well as objectives as well as the benefits they can get out of the crm management system implementation. By aligning business objectives with software selection for crm systems there is direct concentration on these individual business objectives and their fulfillment. This approach helps organizations to pursue their growth more meaningfully and make sure these are defined properly.

Scalability

If the business is contemplating a rapid rate of business automation as it expands, the crm solutions for small business should be scalable as well as extensible. This is important so that the crm system is able to accommodate all the rapid growth planned by the organization without having to bother about hassles like constant upgrades. If there is a need for moderate pace of growth with the requisite enhancement, this can be seamless and without hassles if the crm solution is able to provide an upgradeable architecture, which is consistent as well. There should always be the assumption from the company side that changes have to be incorporated and hence when making decisions about prospective crm software, it needs to be factored in the whole process.

Compatibility And Customization

The organization, which wants a crm customer system should consider if they need a crm solution, which needs to be compatible with existing systems or a system, which has to be customized with individual organization needs. While customization can be more costly as opposed to ensuring system integration, it can yield a good return and hence should be considered as an investment.

User Interface

When deciding to buy any crm solution, the user interface needs to be easy to use and hassle-free. It should be easy in usage so employees can easily figure out how to use the crm system. Otherwise, the organization might end up spending too much just on training. If the crm solution is too complex to learn, it will be rejected by the teams in the company. Ultimately, the customer crm will only provide the intended benefit if the users actually use the crm system.

Budget Goals

Once all the above mentioned aspects are defined, the organization has to determine budget goals as well as the manner in, which they fit into business objectives. Aspects like enhanced business automation as well as lead management should be addressed via the crm system. By making a proper decision on the most appropriate crm system, companies can receive quicker ROI in the process. Choosing the right kind of crm solution need not be daunting and all it takes is setting appropriate goals and ensuring the business crm fulfills these.

Evan Garber, President of Escape Velocity Systems (www.evs-sw.com) EVS noted, “We are delighted to work with C&G Consulting’s seasoned software implementation consultants; they are dedicated to assisting our Midwestern base of process manufacturing customers with our cost effective ERP solutions. Our customers are constantly being challenged by raw material issues, governmental regulation and reporting requirements, and marketplace pressures that demand accurate, rich information. They are forced to change not only how they do business but also how they report the impact of the change to shareholders and other groups. When our customers or prospective customers ask for help providing a proactive solution to these issues, it is paramount that we provide a proven solution to their specific industry needs along with a strong strategic alliance partner like C&G.”

C&G Consulting enthusiastically embraces O2 Process Manufacturing by Escape Velocity Systems. According to Rick Sovitzky of C&G “O2 is an industry leader in the process industry arena…it is the solution to the specific formulation creation, manufacturing, and all important reporting requirements demanded by the customer. The data gathered by the software allows for the removal of individual spreadsheet solutions of the past and provides a database of critical inventory and order information. It is this information that allows a company to make the decisions about inventory that improves working capital. It is this information that allows a company to report to governmental agencies on the required environmental issues. It is the source of information to decide how well a process or formulation is creating the revenue the company needs to move forward in its business plan.”

Escape Velocity Systems (EVS) was formed in 2001 to combine specific industry knowledge related to process manufacturing, distribution, and ERP implementations with cutting edge software development. The company focus is to create tools that enable mid-market enterprises to achieve their goals, focusing on lean processes and ROI. According to Garber, “We realize that good ERP software is the hub of information in any process manufacturing enterprise. Timely, reliable, and centralized data are non-negotiable elements for businesses competing in the 21st century. We are delighted to work with Arxis as a strategic alliance partner in delivering the best technology solution for the process manufacturer.”

The term escape velocity refers to the speed that is necessary for an object to overcome gravity and soar into space. EVS provides direct applications for businesses looking for a catalyst, not just a software package. Process manufacturers require the best software solution coupled with industry experience that will accelerate the velocity with which they race towards their goals. The gravity of status-quo opposes aggressive, cutting edge organizations as they strive towards high quality and short lead time delivery while reducing inventories and operating costs.

Web based e-accounting solution by offshore software development india

Access your accounts information anytime, anywhere with E – Accounting Solution. This solution does not need an internal book keeping or final accounts application. This solution provides you with the web based facility that is extremely accurate, with fast data processing. The solution can be used as internet as well as intranet application. By using the internet it can take accounting industry into the online age and beyond imagination. Our web based accounting solution gives you direct access and control over your accounts from your desktop.

Key Features of E – Accounting Software

» Anytime anywhere access

» Fast access quick result

» Relate multiple users and locations

» Secure data processing

» Minimize technology hassles

Major modules of E – Accounting Software

» Customer and Sales

» Suppliers and Purchases

» Banking

» Invoicing

» Nominal Ledger

» Financial module

» Reports

» Security and user management

» Configuration module

More Information: – (Financial Accounting System)

http://www.offshoresoftwaredevelopmentindia.com/online-accounting-fas-india/financial-accounting-system.htm

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The term escape velocity refers to the speed that is necessary for an object to overcome gravity and soar into space. EVS provides direct applications for businesses looking for a catalyst, not just a software package. Process manufacturers require the best software solution coupled with industry experience that will accelerate the velocity with which they race towards their goals. The gravity of status-quo opposes aggressive, cutting edge organizations as they strive towards high quality and short lead time delivery while reducing inventories and operating costs.

Evan Garber, President of Escape Velocity Systems (www.evs-sw.com) recently announced that pet food ingredient specialists 3D Corporate Solutions selected the firm’s process manufacturing software solution. Garber commented, “We are excited to provide this leading pet food ingredient sourcing organization with the most powerful formula-based technology solution.”

3D Corporate Solutions is a company founded by Ed Mareth and Kevin Keeling in August of 2002. Both co-founders saw a need in the pet food industry for cost-effective value added products. Mareth’s knowledge of pet food ingredient sourcing and Keeling’s experience in business gave the two executives the knowledge base needed to start a new company dedicated to their vision of being the best value added pet food ingredient company in the industry. In order to accomplish their goals, they hired proven professionals from all the disciplines and allowed these professionals to set up programs which provide the industry with the best service, the best quality and the best price possible in the industry.

Pet food product ingredients include:

• Chicken Broth

• Chicken Fat

• Chicken Liver Oil

• Dried Egg Product

• EU Chicken Meal & Fat

• Frozen Liver Broth

• Fresh Liver Premix

• Rice

• Spray Dried Chicken

• Spray Dried Chicken Liver Premix

As the company continues to grow, they needed to find the best process manufacturing technology solution and concluded that Escape Velocity Systems was best able to address the unique formula-based requirements.

Escape Velocity Systems (EVS) was formed in 2001 to combine specific industry knowledge related to process manufacturing, distribution, and ERP implementations with cutting edge software development. The company focus is to create tools that enable mid-market enterprises to achieve their goals, focusing on lean processes and ROI. According Garber, “We realize that good ERP software is the hub of information in any process manufacturing enterprise. Timely, reliable, and centralized data are non-negotiable elements for businesses competing in the 21st century.”

Evan Garber, President of Escape Velocity Systems (www.evs-sw.com) recently announced that pet food ingredient specialists 3D Corporate Solutions selected the firm’s process manufacturing software solution. Garber commented, “We are excited to provide this leading pet food ingredient sourcing organization with the most powerful formula-based technology solution.”

3D Corporate Solutions is a company founded by Ed Mareth and Kevin Keeling in August of 2002. Both co-founders saw a need in the pet food industry for cost-effective value added products. Mareth’s knowledge of pet food ingredient sourcing and Keeling’s experience in business gave the two executives the knowledge base needed to start a new company dedicated to their vision of being the best value added pet food ingredient company in the industry. In order to accomplish their goals, they hired proven professionals from all the disciplines and allowed these professionals to set up programs which provide the industry with the best service, the best quality and the best price possible in the industry.

Pet food product ingredients include:

• Chicken Broth

• Chicken Fat

• Chicken Liver Oil

• Dried Egg Product

• EU Chicken Meal & Fat

• Frozen Liver Broth

• Fresh Liver Premix

• Rice

• Spray Dried Chicken

• Spray Dried Chicken Liver Premix

As the company continues to grow, they needed to find the best process manufacturing technology solution and concluded that Escape Velocity Systems was best able to address the unique formula-based requirements.

Escape Velocity Systems (EVS) was formed in 2001 to combine specific industry knowledge related to process manufacturing, distribution, and ERP implementations with cutting edge software development. The company focus is to create tools that enable mid-market enterprises to achieve their goals, focusing on lean processes and ROI. According Garber, “We realize that good ERP software is the hub of information in any process manufacturing enterprise. Timely, reliable, and centralized data are non-negotiable elements for businesses competing in the 21st century.”

The term escape velocity refers to the speed that is necessary for an object to overcome gravity and soar into space. EVS provides direct applications for businesses looking for a catalyst, not just a software package. Process manufacturers require the best software solution coupled with industry experience that will accelerate the velocity with which they race towards their goals. The gravity of status-quo opposes aggressive, cutting edge organizations as they strive towards high quality and short lead time delivery while reducing inventories and operating costs.

Crm solutionsrefer to customer relationship management solutions, which help businesses, understand individual customer preferences, behavior as well as niche requirements. Such crm softwarealso enables companies to implement specific marketingstrategies as well as technologies, which help raise revenues as well.

Benefits To Expect

There are many advantages to implementing crm solutions. These days, customer relationship management solutionshave become the hottest topic of discussion amongst companies. Through such crm software, businesses can engage in one-to-one marketing approaches with customers. With such customer database systems, companies are able to develop sales approaches as well as marketingtactics, which are more oriented towards customers. With such customer relationship management solutions, companies are able to enhance their ability to not only acquire but also retain existing customers. They are also able to enhance the customer overall life cycle and can engage in a more personalized customer service without adding to costs.

Determining The Need

Before being able to receive such advantages from the crm system, the organization needs to assess its individual needs. No crm solutionexists, which functions like a miracle. Therefore, one cannot expect overnight results once the customer relationship management software is installed. Therefore, even before the company decides to implement a crm system, it needs to understand its requirements first. It needs to assess if it wants a more efficient sales process, whether it wants the crm solutionto target an appropriate customer segment or whether the ideal objective is to enhance customer service levels.

Applications Included

Any crm solutionincludes a variety of applications, which are oriented towards the customer such as:

-          Sales force automation system: This application comprises contact management system, communication management, activity management, sales forecasting, lead management, pipeline management, document management as well as mentioning the product catalog.

-          Customer relationship management: This application pertains to the customer service element of sales. Hence, it helps in the optimal management of call centers and support technicians, field service type management as well as HDS or help desk management services.

Why Crm Solution Is Required

With crm solutions, companies are better able to provide real time information access to customers. The sales team can perform better salesforceautomation by making informed sales forecasting trends and managing customer interaction intuitively and effectively. While new customers require more calls for sale closure, existing customers necessitate lesser volume of calls, which makes it better to retain existing customers than procure new ones. With customer relationship management software, this becomes very easy.

How To Adopt

When thinking of the best way to implement crm solutions, the best approach is to go about it in a phase-wise manner. The business has to identify specific areas where ROI yield will be highest as well as implement the crm software in those areas. One other approach is to perform business automationat a crucial department by implementing a cheap crm solution and if project is a success, to adopt the crm solutionthrough the company.

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