Enhancing Your Customer?s Experience
Enhancing Your Customer?s Experience
When it comes to business software applications, how one effectively enhances a user’s process is what matters. Another consideration is how fast a software can be learned by the user and how fast it can be rolled out for use. Technology has really come a long way and, suffice to say, the unending competition among developers had given businesses a whole lot of options.
And when it comes to software applications, not many developers can command as much following as the full suite of Sage Applications. From accounting processes to complete enterprise resource (ERP) planning programs, Sage has a specific solution. What’s more, all of these solutions bear the signature scalability and user-friendliness that Sage is known for.
Although primarily known for being a contact manager, the ACT! Contact and Customer Relationship Management software is a whole suite of business management tools that can help you provide a better customer experience. It boasts of being affordable than your other CRM solutions but with a power much stronger than your traditional spreadsheet.
The ACT CRM software comes in three versions – the basic ACT, the Premium version and the ACT Corporate Edition. Each of these versions is aimed at a specific market with the first one being more recommended for businesses with up to 10 users. On the other hand, ACT Premium is more suitable for companies eyeing to expand in the near future. Act! Corporate Edition is for companies that want to have a Windows-based application as well as a web-based one. Both the Premium and the Corporate Edition are scalable. A different set of ACT Software is available for those engaged in real estate and the financial services.
One of the salient points of the ACT CRM software applications, regardless of the version, is the mobile connectivity it affords the company. Aside from this, each software solution is flexible enough to handle the numerous add-on applications that Sage partners offer. These add-on applications include data management, document management, Faxing, email and direct marketing, Project Management, and Sales Management among others.
The latest version of the ACT CRM software is the ACT! By Sage 2010. If you are planning to get this software application, check first with your vendor which add-on solutions are compatible with your ACT version.
